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SP2S SUPPORT

Warranty
information.

The official SP2S warranty policy for authentic products purchased through authorised distributors and wholesalers.

Read the policy
PRODUCT CARE
AUTHORISED SUPPORT

THE OFFICIAL POLICY

Keep the proof.
Know the window.

SP2S provides a quality warranty period of 14 days from the date of purchase to all distributors and wholesalers. The warranty policy applies only to customers who purchase authentic SP2S products.

14 daysWarranty period from the date of purchase.
Three itemsReceipt, purchase date and authentic code.
Authentic onlyDirect fake-product concerns to the original dealer.

HOW TO SUBMIT A CLAIM

Start with the store.

Contact the store where your device was purchased and keep your proof of purchase available in case warranty service is needed.

  1. 01Confirm the purchase date is within the 14-day warranty period.
  2. 02Prepare a copy of the receipt or proof of purchase.
  3. 03Provide the authentic code located on the package.

IMPORTANT NOTE

Disposable products.

Because it is a disposable product, SP2S does not accept returns or replacement. Ask before leaving the store whether warranty is available or whether the product can be tested in person.

If your complaint is not handled properly, email info@sp2stech.com so the SP2S team can assist with contacting the local retailer for after-sales service.

Contact the team